Within a competitive service-based industry like real estate, reputation is critical. As such, my goal is to serve each and every relationship like it's my only one. A home sale or purchase is likely the largest financial event of a client's life. I understand this and will treat it with the utmost professionalism, dedication and sincerity. Because my success is based on exceeding customer expectations, I value and take feedback seriously.

Here is a sample of references I've gathered from past customers...

Alexey Pakhunove
Sammamish
"We had a tough seller to deal with and we had to push and ping our lender/escrow at the end in order to complete the transaction in time. Kim was very helpful and responsive. The chances of completing this deal would be much lower without the effor she had put in. We highly recommend her to any buyer."

Saurabh and Priyanka Singhal
Redmond
"We strongly recommend Kim Horn, who helped us sell our home recently using skillfully managed escalation clauses on multiple offers to get us a great price. Her staging tips and suggestions to get our home show ready were very helpful. She was very proactive on each step of the process. In our case the buyer that we selected did not speak English and their agent was so slow to respond to our communications, but she managed very well in keeping them ahead of the timelines we had agreed upon.

Additionally, the house we were moving to was not closed yet, so to help us out, Kim went an extra mile and negotiated an extra day stay for us in the house we were selling at no penalty to us."

Paresh Suthar
Redmond
"When we decided to sell our house, we realized that the only way to get a competitive advantage over the other homes in our neighborhood was to have a lower price. When we calculated selling expenses, we realized that the only way to meet our goal was to reduce the realtor fees. At first we looked at a popular online brokerage to represent us, but it seemed like we would have to do more work than we would have liked and we didn’t feel confident that we would have a human link to the overall process. After interviewing various agents, we selected Kim and her broker, Mike Satterlee. Six days after our home was listed, we had an offer on the house from a strong buyer. A little over a month later, we closed on the sale.

We believe that this is the future of real estate agency – full service by a "live" agent, without paying outrageous commission rates."

Atanu & Mamtha Banerjee
Redmond
"Kim helped us to sell our house in a terrible housing market while we were at a remote location. She was very helpful during those difficult circumstances, and definitely went the extra mile in order to get the deal done. She also took a much lower commission than most other real estate agents. We strongly recommend Kim Horn for your real estate needs."

Doug & Teresa Arthur
Snoqualmie
"After interviewing many local agents, we ultimately chose Kim Horn to represent us because of her honesty, fairness and integrity. She confirmed that paying 2 (or 3!) percent in sell-side commissions (which typically translates into $15,000+ at other "full-service" brokerages!) is unreasonable in today's housing market. Simply put, Kim Horn was efficient and hard-working, offering all of the equivalent full-service real estate services at appropriately discounted rates.

We encourage others to save themselves both time and money by subscribing to Kim Horn's "50% Listing Plan" from the start."

Bruno Kelpsas
Snoqualmie
"Kim Horn’s great personality and knowledge of the local real estate market increased my comfort level in buying my first home. Her experience working with new home builders and awareness of high-value amenity selections saved me time and energy. I strongly endorse using Kim as your Realtor!"

Russell Hay and Cord Carney
Seattle
"We completely second (third, fourth, fifth...) the votes of confidence for Kim Horn. She helped us feel comfortable wit the process of buying our first home, fully answered all of our questions and just generally made the entire process go well. We highly recommend them!"

Jules Agee
Seattle
"I have worked with several real estate agents in the past, and none measured up to the high standards Kim Horn set while selling my house. Her communication and responsiveness were amazing. Her services are an incredible value, and I would highly recommend her to anyone."

Paresh & Puja Haridas
Redmond
"Kim has a very good understanding of the real estate market. She was very responsive and *listens* to her customers. We were very particular about our requirements and she was able to show us homes that matched exactly all of our needs. Being new to the country and the whole real-estate system (which is very different from the homes that I’ve bought and sold back in India) – having an agent with her kind of knowledge and professionalism was simply unbeatable. Not to mention, the large credit on the buyers agents commission that you get back at closing – this can be such a big help when all the small costs here and there add up at escrow."

Karahan & Esen Celikel
Sammamish
"We recently used Kim to buy our first home, and were very happy to work with her. She was friendly, professional and responsive. As first-time home buyers, we weren’t familiar with the process at all. She always took her time, educated us and answered all our questions in a friendly manner. We also liked the ability to sign all of our documents electronically and appreciated her keeping us up to date in a changing market. The superior commission credit was just the icing on the cake. We would certainly use her again and have already begun recommending her to our friends! Thank you Kim!"

Joe and Marlene Ciraulo
Issaquah
"We wish to express our sincere appreciation for selling our home. Your work ethic was superb. You kept us informed of your progress on a timely basis, and even took steps to use different strategies to ensure our home was always appealing to buyers. Truly, we consider you an asset to your brokerage and it would be our pleasure to recommend you to future clients. May God bless you and your loved ones."

Josh & Deb Rakow
Monroe
"+1 for Kim Horn. She is fabulous at what she does. We recently bought a home in Monroe with her help and guidance and will use her again for any future real estate transactions! And yes, the commission credit is awesome!"

Winfred &Lili Wong
Redmond
"Kim is very knowledgable and was patient in answering all our "first time buyer" questions. Kim helped us negotiate a good deal on my new house and the large credit was extra sweet. We highly recommended her."

Carolyn Rasmussen
North Bend
"Kim Horn delivered on her promise: to market my home to the full extent possible without charging a full commission. She didn’t cut corners either, providing staging services, e-Flyers, multiple open houses, online transaction tracking, and more! Kim Horn was proactive, honest and professional throughout the process. I’d highly recommend her to anyone interested in buying or selling a home – she truly lived up to their promise of ‘full service at only a 1% commission’. I thank her for all of her hard work and creative home selling ideas!"

Davut & Fetiye Karabay
Redmond
"Day or night Kim Horn was generous in taking the time to explain process details and strategizing with us. She did everything possible to ensure we were comfortable with each step of the transaction. One of our favorite aspects of working with Kim was her electronic signature capability. Say goodbye to signing pages of papers, and faxing them back-and-forth. Instead, you are able to access your documents online for electronic signing instead of arranging meetings, driving to a distant office, and/or suffering resolution loss over generations of faxes. Our experience was hassle-free and time efficient. We highly recommend her."

Matthew and Audrey Helm
Redmond
"Kim Horn proved to be both a consummate professional and a genuine friend throughout our entire home sale process. Her attention to detail, thoughtfulness, and willingness to go "above and beyond" made the entire experience a pleasure. We will recommend her whenever possible, and will definitely contact her when we are ready to purchase a home again."

Larry and Anna Clark
Seattle
"Kim Horn exceeded our expectations and made our real estate experience a smooth one. She went the extra mile, working long and late hours to ensure we closed on our home quickly and without a hitch. We would gladly recommend her to anyone looking to buy or sell a home."

Chetan Shankar &Sindhu Shastry
Bothell
"We really appreciate your help in our home purchase. We thank you sincerely for being with us every step of the way. The buying process was a bit intimidating but working with you mitigated our concerns. It was a great experience all around."

Chris and Anna Taylor
Lake Tapps
"Kim Horn was professional, responsive and hardworking with the listing of our home. We felt she delivered a high level of service at a reasonable price, frequently offering services that made our lives easier (electronic contracts, ad-hoc showings, etc.) while providing high-visibility of our home in the market (open houses, electronic flyers, etc.). Her customer focus has earned our trust and we ’d be happy to recommend her."

Alyssa Archer
Snoqualmie
"I am extremely pleased with the way Kim Horn handled the sale of our house. She was a consistent and clear communicator --even when there was 'no change'--and handled a difficult client situation with diplomacy and consideration. Her dogged marketing efforts, constant follow up, and patience brought us to a successful close. She was the first Realtor that I've worked with that I thought was worthy of their commission. Thanks, Kim Horn!"

Krishnan Duraisamy and Maha Venkatraman
Redmond
"We recently worked with Kim Horn and would absolutely recommend her. She is very familiar with the Eastside since she herself lives in the area. She provided great service and made the whole process a breeze."